Welcome to visit www.slotgameparts.com!

SERVICE PHONE

+86-157-6604-6610

HOW DO I PLACE MY ORDER?
Please contact our sales to talk about your requires and questions. This is to insure that we can have your detail requires and also so we can give you an accurate shipping quote as we cannot do this online at this
time.
 
HOW DO I PAY FOR MY ORDER?
We accept all major credit cards or you can send payment if you prefer. Please note that personal checks will delay your order until the check clears so money orders or cashiers checks will expedite your order faster. Sorry, we do not ship COD.
 
HOW ARE MY ITEMS SHIPPED?
Game boards, parts and supplies are shipped via DHL or FedEx or UPS. Complete game cabinets are shipped by air or by sea.
 
*IMPORTANT
All orders shipped by us are fully insured but you MUST inspect for damage at the time you receive your delivery. If the damage is minor and you feel it can be repaired by yourself we can send you the needed part for you to replace. If the damage is beyond your repair simply refuse the delivery. In either case be sure to note on the "Bill of Lading" that your order had damage when it arrived. Damage happens very rarely but you need to be aware of how to handle it properly.
 
WHAT IS YOUR WARRANTY?
Game Boards -- 1 YEAR
Complete Games -- 1 YEAR
Monitors -- 1 YEAR
Parts -- 1 YEAR
 
HOW LONG BEFORE MY ORDER SHIPS?
Game boards, parts and supplies are shipped within 24 hours and in most cases the same day. Orders will only ship Monday through Friday; there is no shipping on holidays or weekends. Complete games are shipped in about 20-30 business days. All complete machines are built to order and tested before shipping. 
** Due to COVID-19, all shipping times may be delayed
 
ARE MY PRODUCTS BRAND NEW?
YES. We do not use any used, reconditioned or factory second components in any of our products. Used game boards that we list for sale will be clearly advertised as USED on our website.
 
WHAT ABOUT TECH SUPPORT?
We provide toll free tech support for the life of the product to the original purchaser. Game settings can easily be changed over the phone by anyone who calls us.
 
WHAT ABOUT MAINTENANCE?
Maintenance is very minimal. Periodically vacuum or blow out the power supply. It has a cooling fan in it and draws in dust from the air and will need to be cleaned on occasion. Bill acceptors also may need to be cleaned if they start refusing money or get finicky. Simple instructions can be found here. We recommend that you turn off your machine when not in use to extend the life of its components.
 
WHY SHOULD I BUY FROM COOFUNS
Every game that leaves our facility is programmed, tested and inspected by an experienced staff member. We take great pride in the products we sell and do not believe in cutting corners to save costs. Every effort is made by our employees to build a top quality game for you. Each and every game is turned on for 24 hours prior to shipping to eliminate any faulty products leaving our facility.

We are a professional gaming parts manufacturer from 2006 and look forward to being around for years to come. Many of our competitors simply buy games from a manufacturer like ourselves and resell them at a marked up price. There is nothing wrong with doing business that way but I feel if you want technical support or questions answered there's no better source than the manufacturer itself. Please don't hesitate to call me with any questions you may have.